Frequently Asked Questions - FAQs

Do you deliver?

Yes, we offer free delivery in the Creston area. Delivery to other towns may include a small fee.

What do you recommend?

We are a small shop so we try to rotate what flowers we hold in house. This can make having set pieces a challenge. We like to make every piece unique while utilizing what flowers are in season. We recommend designers choice to embrace the beauty of flowers that are blooming at the time of order!

Do you offer same-day flower delivery in Creston?

Yes, we provide same-day delivery in Creston for orders placed before 4:00 PM.

How much does flower delivery cost in Creston?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at baluandcocreston.com or by phone at (641) 202-6978 during our business hours (Mon-Fri 9 AM-5 PM, Sat 10 AM-1 PM, Sun Closed).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you deliver flowers to hospitals, offices, or event venues in Creston?

Yes, we deliver to homes, hospitals, businesses, and venues across Creston. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by BaLu & Co?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Creston, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.

Can I order a flower subscription?

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Do you offer same-day flower delivery in Creston?

Yes, we provide same-day delivery in Creston for orders placed before 4:00 PM.

How much does flower delivery cost in Creston?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Do you deliver flowers to hospitals, offices, or event venues in Creston?

Yes, we deliver to homes, hospitals, businesses, and venues across Creston. Please provide the full address and any delivery notes during checkout.